At HelpingHand VA, we are committed to protecting your privacy and ensuring the secure handling of your information. This Privacy Policy outlines how we collect, use, and safeguard your data, including the use of text messaging for service-related communications.
Privacy Policy
-
Information Collection:
We collect personal information, such as your name, contact details, and service preferences, solely for providing and improving our services. -
Information Usage:
Your information is used to manage appointments, respond to inquiries, and deliver service-related updates. We do not share your personal information with third parties for marketing or promotional purposes. -
Data Security:
HelpingHand VA employs secure technologies and procedures to protect your information from unauthorized access, use, or disclosure. -
Third-Party Sharing:
Text messaging opt-in data, including your consent, will not be shared with any third parties or affiliates. -
Your Rights:
You have the right to opt out of marketing communications, request access to your data, or ask for corrections to any inaccuracies.
Text Messaging Policy
HelpingHand VA uses text messaging to communicate with you about services, including appointment confirmations, updates, and responses to your inquiries. Standard messaging and data rates may apply, and message frequency may vary. Mobile carriers are not responsible for delayed or undelivered messages.
Opt-Out of Text Messaging
You may opt out of receiving text messages at any time by:
- Replying STOP to any message.
- Contacting us at support@helpinghandva.com.
This will stop messages from the specific phone number associated with your opt-out request. However, you may continue to receive service-related or other non-marketing messages from other phone numbers managed by HelpingHand VA. Opt out of those messages in a similar manner.
For additional assistance or inquiries:
- Email us at support@helpinghandva.com.
- Call us at 575-613-8440.
We value your trust and are committed to transparent, responsible communication. If you have any questions about our privacy or text messaging policies, please don’t hesitate to contact us.